Exclusive User Privacy Rights & Protection Guarantee
As a global service platform, we take user privacy rights as the core service principle. All users enjoy the following legitimate and enforceable privacy protection rights, and we will provide full-process technical and service support.
1. Right to Know
Users have the right to fully know the type, purpose, scope and storage cycle of platform collected data. All data processing rules are publicly displayed in the privacy policy, and users can query detailed rules at any time without hidden terms.
2. Right to Access & Export
Users can independently view all personal data stored by the platform and apply for data export. We will provide complete, accurate and usable personal data files in a standard format to meet users’ data management and retention needs.
3. Right to Correction & Completion
If the stored personal information is inaccurate, incomplete or outdated, users have the right to apply for correction and supplement. We will verify the information and complete the modification within a reasonable time limit to ensure the authenticity and validity of user data.
4. Right to Erasure
Users can apply for permanent deletion of personal data at any time. After the application takes effect, the platform will completely clear all personal identifiable data without residual backup, and the deletion result is irreversible.
5. Right to Withdraw Consent
Users can independently withdraw the data authorization consent granted to the platform at any time. After withdrawal, we will stop all data collection and processing behaviors based on the original consent immediately, and will not affect the normal use of basic platform services.
6. Right to Appeal & Complaint
If users think that our data processing behaviors infringe on their privacy rights, they can submit complaints and appeals through official channels. We will reply and handle the problem within 3 working days, and actively optimize irregular service behaviors.